Distance Sales Agreement

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ARTICLE 1 - PARTIES

SALES PERSON

Seller Name/Title: Bon Import Export Industry and Trade Limited Company
Seller's Full Address: Mutlukent mah. 2017 st. No: 56 Cankaya Ankara
Seller's Phone: +90 312 939 85 40
Seller Mersis No: 0179 064 529 400 018
Seller Email Address: order@mahfelle.com
Website: www.mahfelle.com
The Cargo Company to which the Buyer Will Send the Goods to the Seller in case of Return: The seller specifies after the return request.
Contact phone number: +90 312 939 85 40

BUYER

Name and surname:
Billing address:
Buyer Phone:
Buyer email:

Subject and Scope of the Agreement

This Distance Sales Contract (“Contract”) has been drawn up in accordance with the Consumer Protection Law No. 6502 (“Law”) and the Regulation on Distance Contracts. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law and the Regulation on Distance Contracts under this Agreement. The subject of this Agreement; Buyer's website www.mahfelle.com owned by Bon İthalat İhracat Sanayi ve Ticaret Limited Şirketi (“Bon İthalat / Mahfelle / Service Provider”) (“www.mahfelle.com”), the goods belonging to the Seller It constitutes the determination of the rights and obligations of the parties in accordance with the provisions of the Law and the Regulation on Distance Contracts, regarding the sale and delivery of goods or services with the qualifications specified in the Contract, ordered electronically for the purchase or purchase of the service.

The conclusion of this Agreement will not prevent the performance of the provisions of the Website Membership Agreements that the parties have separately concluded with Mahfelle. They accept and declare that they have no commitment.

Basic Characteristics and Price of the Goods and Services Subject to the Contract (including VAT)

PRODUCTS

Order Amount Including Cargo:

Shipping Cost:

Cargo Company: Yurtiçi Cargo or the specified courier company

ARTICLE 3 - DELIVERY METHOD AND ADDRESS

Delivery address:

Delivery Person:

Billing address:

THE COST OF THE SUCH PRODUCT IS COLLECTED FROM THE BUYER BY MAHFELLE ON BEHALF OF THE SELLER WITHIN THE PAYMENT PROTECTION SYSTEM. BY PAYING THE PRICE OF THE GOODS/SERVICES TO MAHFELLE, THE BUYER WILL BE CONSIDERED TO PAY THE PRICE OF THE PRODUCT TO THE SELLER.

DELIVERY AND DELIVERY METHOD OF THE GOODS

The contract has entered into force with the approval of the Buyer in electronic environment and is executed when the goods or services purchased by the Buyer from the Seller are delivered to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the specified authorized person(s).

Delivery address:

Delivery Person:

Billing address:

DELIVERY COSTS AND PERFORMANCE

The delivery costs of the goods belong to the Buyer, unless otherwise stated. If the Seller has declared on the Website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller. Delivery of the goods; made in the promised time after the payment is made. The Seller delivers the goods or services within 30 (thirty) days from the ordering of the goods or services by the Buyer, without prejudice to the circumstances in which the performance of the goods or services subject to the order becomes impossible. If, for any reason, the price of the goods or services is not paid by the Buyer or the payment is canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the goods or services. The Buyer is responsible for the shipping cost in order cancellations made by the Buyer after the goods are shipped by the Seller but before the Buyer receives them.

In cases where the performance of the goods or services subject to the order becomes impossible, the Seller shall inform the Buyer within 3 (three) days from the date of learning of this situation and, if any, all collected payments, including delivery costs, will be paid within 14 (fourteen) days at the latest from the date of notification. Will refund within.

Buyer's Representations and Commitments

The Buyer declares that he has read and learned the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method, as well as the delivery and cargo cost of the goods or services that are the subject of the Contract on the Website and gives the necessary confirmation in electronic environment. Buyers, as consumers, can send their requests and complaints to the Mahfelle customer support team with the Seller contact information above. The Buyer confirms this Agreement and the Preliminary Information Form electronically, by confirming the address to be given by the Seller to the Buyer before the conclusion of the distance contracts, the basic features of the ordered good or service, the price of the good or service including taxes, payment and delivery. confirms that it has obtained the correct and complete delivery price information. Buyer's damaged, broken, torn packaging etc. at the time of delivery. In case of receiving the goods or service subject to the contract, which is clearly damaged and defective, from the cargo company, the responsibility belongs entirely to him. In the event that the relevant bank or financial institution fails to pay the price of the goods or services to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons after the delivery of the goods or services, the Buyer provides that the goods have been delivered to him. or return the service to the Seller within 3 (three) days. In this case, the delivery costs belong to the Buyer.

Seller's Statements and Commitments

The Seller is responsible for the delivery of the contractual goods or services to the Buyer in accordance with the consumer legislation, sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any. If the Seller cannot deliver the goods or services subject to the contract within the period due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer within 5 (five) days from the date of learning. If the contractual goods or services are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

Right of Withdrawal

The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The buyer may also use his right of withdrawal within the period until the delivery of the goods.

The buyer can use his right of withdrawal by making a request to order@mahfelle.com for the order number he has given on mahfelle.com. The buyer must fill in the return request form on the relevant page and obtain the return address information of the seller, and send the goods back within 10 (ten) days from the date on which he exercises his right of withdrawal. Along with the goods, the box, packaging, standard accessories, if any, and other products gifted with the goods must be returned completely and undamaged. Detailed information on the exercise of the right of withdrawal can be found on the Cancellation and Refund Conditions page of mahfelle.com. The buyer bears the responsibility of the cargo to be returned, and the cost details of the return cargo are also indicated on the same page.

In purchases made using credit, in cases where the right of withdrawal is duly exercised, the product price will be returned to the account associated with the credit.

Circumstances in which the Right of Withdrawal will not be Used

Pursuant to the legislation, the Buyer cannot exercise its right of withdrawal in the following cases: In contracts relating to goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the Seller (for example, jewellery, products in the gold and silver category); In contracts for the delivery of goods, which are prepared according to the wishes of the Buyer or clearly in line with his personal needs, which are not suitable for return by nature, which are in danger of spoiling quickly or whose expiration date is likely to pass; From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; in contracts for the delivery of those whose return is not suitable in terms of health and hygiene; In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature; In contracts regarding books, audio or video recordings, software programs and computer consumables offered in material media, provided that the protective elements such as packaging, tape, seal, package are opened by the buyer; In contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract; In contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be made on a certain date or period; Contracts for the performance of betting and lottery services; Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and Contracts regarding services performed instantly in electronic media and intangible goods delivered instantly to the consumer (gift cards, gift vouchers, coupons that replace money, etc.), Single-use products, Replicable software and programs, digital media products. Withdrawal for goods or services that are excluded from the scope of the Distance Contracts Regulation (such as regular deliveries of the Seller, foodstuffs, beverages or other daily consumption items delivered to the Buyer's residence, and services in areas such as travel, accommodation, catering, entertainment industry) right will not be exercised. The cancellation and return conditions of such goods and services offered for sale in the holiday category are subject to the practices and rules of each Seller.

It is detailed on the return conditions page.

The order owner is responsible for the shipping cost in order cancellations made by the orderer after the goods are shipped by Mahfelle but before the delivery of the order by the order owner. In case of cancellation of the payment at the door orders, the above-mentioned "pay at the door service fee" of the cargo company will not be refunded to you.

In payment at the door orders, the order owner can request a refund or exchange within the framework of the "cancellation and return conditions" only after paying the promised price of the product.

Dispute Resolution

Responsibility for the goods or services sold within the scope of the Law and the Regulation on Distance Contracts belongs to the Seller. However, the Buyers will directly convey their complaints about the goods and services they have purchased to Mahfelle. If the complaint is brought to the Mahfelle, the Assembly will provide all possible support to resolve the issue.

In disputes that may arise regarding this Distance Sales Contract; Provincial or District Arbitration Committees for Consumer Problems in the place where the Buyer purchases the product in the place of residence or where the residence is located, up to the value declared by the Ministry of Customs and Trade every year, and the Consumer Courts in disputes above the said value.

When the order process is completed, all articles related to this contract are deemed to have been read and accepted by the BUYER/CONSUMER.

Price of Goods/Services

The cash or deferred sales price of the goods is included in the order form, but is the price included in the e-invoice sent electronically to the customer's e-mail address together with the information e-mail sent at the end of the order and the product.

Discounts, coupons, shipping charges and other applications made by the Seller or Bon Import Export are reflected in the sales price.

State of Default and Its Legal Consequences

In the event that the Buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card contract signed by the bank with him and be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the Buyer, and in any case, in the event that the Buyer defaults due to its debt, the Buyer shall be responsible for the loss and damage suffered by the Seller due to the Buyer's delayed performance of the debt.

Notices and Evidence Agreement

All kinds of correspondence between the parties under this Agreement will be made via e-mail and at info@mahfelle.com on the Website, except for the obligatory cases listed in the legislation. The Buyer agrees that in disputes that may arise from this Agreement, the official books and commercial records of the Seller and Mahfelle, as well as the electronic information and computer records kept in its own database and servers, shall constitute binding, definitive and exclusive evidence, and that this article shall be subject to the provisions of the Code of Civil Procedure 193. It accepts, declares and undertakes that it is in the nature of an evidential contract within the meaning of article . EFFECTIVENESS This Agreement, which consists of 14 (fourteen) articles, was read by the parties, concluded on 11/09/2019, approved by the Buyer electronically and entered into force.

When the order process is completed, all articles related to this contract are deemed to have been read and accepted by the BUYER/CONSUMER.

SELLER: Bon Import Export Industry and Trade Limited Company

BUYER:

HISTORY:

FOR MORE INFORMATION: